Privacy.

Last updated 01November 2020

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a User) of the website (Site). This privacy policy applies to the Site and all products and services offered by company. Furthermore, this Privacy Policy is a legal document that discloses all the ways in which Hitro Limited, a company incorporated under United Kingdom Law (The Hitro Group, Hitro Ltd, We, Us) and owners of the Site gathers, uses, discloses, and manages a User data..

Personal identification information.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site and in relevant consols or dashboards. Users may be asked for, as appropriate authentication access information including email address, phone number or PIN / Authorization Two Factor access. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal identification information.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies.

Our Site may use cookies to enhance User experience. User web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information.

Company may collect and use Users personal information for the following purposes:
Operate and improve our Product in a limited function;
Send you advertising or promotional materials;
Provide and deliver the Product or other services you request, process transactions, and send you related information;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions, and requests and provide you with requested customer support;
Monitor and evaluate trends, usage, and activities in connection with our Product;
Secure our systems, prevent fraud, and help us to protect the security of your account;
Prevent, detect, and investigate potentially prohibited or illegal activities and to enforce our terms and policies;
Personalize and improve the Product, and provide content, communications, or features that match users interests; and
Link or combine with other information we obtain from third parties to help understand your needs and provide you with better service. We reserve the right at all times to review your content and information to help resolve problems with our software or Product.

Information we may share: We will never sell your personal information (as that term is defined in the California Consumer Privacy Act). However, we may share your personal information with third parties as follows:

Service Providers: We use other companies, agents, or contractors to perform services on our behalf or to assist us with the provision of services to you. For example, we engage service providers to provide marketing, advertising, communications, security, payment processing, infrastructure and IT services, to customize, personalize, and optimize our Product, to process payment transactions, to provide customer service, and to analyze and enhance data. While providing such services, these service providers may have access to your personal information. These service providers have agreed to maintain the confidentiality, security, and integrity of the personal information that they obtain from us and we do not authorize them to use or disclose your personal information except in connection with providing their services.

Protection of Hitro Lt and others: Hitro Ltd and its service providers may disclose and otherwise use your personal information where we or they reasonably believe such disclosure is needed to (a) satisfy and applicable law, regulation, legal process, or governmental request; (b) enforce applicable terms of use, including investigation of potential violations; (c) detect, prevent, or otherwise address illegal or suspected illegal activity, security, or technical issues; or (d) protect against harm to the rights, property, safety of Hitro Ltd, our users, or the public, as required or permitted by law.

Business transfers: In connection with any reorganization, restructuring, merger, or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your privacy in a manner that is consistent with our Privacy Policy.

Other Users: Content that you create, upload, or copy into our Product, may, if you choose, be read, copied, used, and distributed by people you know, your members, or people you don't know. Information that you disclose using the chat function of the Product may be read, copied, used, and distributed by people participating in the chat. Use care when including sensitive information, such as home addresses or phone numbers, in content you share or chat sessions.

With Your Consent: We may share your personal information when we have your consent. Whenever in the course of sharing information, we transfer personal information to countries within the European Economic Area or other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection. Advertising and analytics services provider by others: We may allow others to provide analytics services and display advertisements for our Product. These providers (for example, Google Analytics) may use cookies, web beacons, device identifiers, and other tracking technologies that collect information about your use of our Product. This information may be used by us and others to determine the popularity of our Product, deliver advertising and content targeted to your interests in the Product, and on other websites, apps, and other services, and to better understand your online activity. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

How we store and protect your information.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Site. Our servers are hosted by Cloud Providers in Australia, your data is therefore stored in Web Cloud Services data storage system and databases in Australia. Your data is encrypted and stored on a secure server by top tier cloud providers. It is not transferred outside Australia.

Sharing your personal information.

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business and vendor partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites.

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on those sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website terms and policies. Third-parties who provide and/or publish content via our Product shall be deemed the data controllers for any personal data contained in the content uploaded by any such party to the Product (Third-Party Content) and any other personal data processed in relation to such Third-Party Content. This Privacy Policy only concerns the processing for which Hitro Ltd is the data controller. If you have any questions regarding personal data contained in Third-Party Content, please contact the third-party provider responsible for such Third Party Content.

USER GENERATED CONTRIBUTIONS.

Hitro Ltd uses Google Application Programming Interface (API) Services to enable the use of the Coaching feature (i.e. use of your Gmail account to login to the Hitro platform). Hitro use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Types of Data Collected with Google API Services.

The information collected and used with these API services includes personal data such as email addresses, and first and last names. Your Google information is used by our system developers to provide or improve user-facing features that are prominent to your user experience. Hitro policies and procedures define requirements that prohibit the unauthorized use of data within the platform. In order to perform improvements to the platform, we may need to share your information with other internal Hitro Ltd team members; however, policies require that this type of sharing only be performed when Hitro has designated it necessary to provide or improve user-facing features that are prominent from the requesting app user interface and/or to comply with applicable laws. Hitro team members are never allowed to access, use or transfer restricted scope data to serve users advertisements; this includes all personalized, re-targeted and interest-based advertising.

Securing Your Data.

Hitro Ltd has established policies and procedures that define the appropriate safeguards for protecting your sensitive information, where the user retains further controls via the consol, dashboard and account management interface.

Data Privacy.

We place significant importance on maintaining the security and privacy of your data. For more information. Hitro Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications, changes and notices.

Apple and Android Devices
The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an App Distributor) to access the Site: (1) the license granted to you for our mobile application is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's Terms of Service;
(2) we are responsible for providing any maintenance and support services with respect to the mobile application as specified in the Terms of Service of this mobile application license contained in these Terms of Service or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application;
(3) in the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the mobile application;
(4) you represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country and (ii) you are not listed on any U.S. government list of prohibited or restricted parties;
(5) you must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in violation of their wireless data service agreement when using the mobile application;
(6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the Terms of Service in this mobile application license contained in these Terms of Service, and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce the Terms of Service in this mobile application license contained in these Terms of Service against you as a third-party beneficiary thereof.

Acceptance of these terms.

By using this Site, you signify without dispute your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

You may contact by sending an email via the contact-us form located on this site. If you are an End Customer (i.e. an individual doing business or transacting with a Business User), please refer to the privacy policy or notice of the Business User for information regarding the Business User privacy practices, choices and controls.
This Policy is subject to updates.